Terms & Conditions

Last Updated: 01/01/2025

These Terms & Conditions (“Terms”) govern your access to and use of Salestalk’s services. By signing up for, accessing, or using any Salestalk service, you confirm that you have read, understood, and agree to be legally bound by these Terms.

If you do not agree to these Terms, you must not use or continue using Salestalk services.

1. Acceptance of Agreement

By creating an account, activating services, making a payment, or using any Salestalk product or service, you automatically enter into a binding agreement with Salestalk and accept these Terms & Conditions in full.

Continued use of the services constitutes ongoing acceptance of any updates to these Terms.

2. Use of Services

Salestalk provides cloud-based communication solutions, including outbound dialers and hosted PBX systems, primarily for customers in the United States and Canada.

You agree to:

Use the services only for lawful, business-related purposes

Not engage in spam, fraud, harassment, robocalls, scams, or illegal activities

Comply with all applicable laws and regulations, including but not limited to:

TCPA

CAN-SPAM Act

CRTC regulations

Any applicable local or international telecommunications laws

Salestalk reserves the right to suspend or terminate services immediately, without notice, if violations or abuse are detected.

3. Billing, Payments & Plans

All prices are listed in USD and exclude applicable taxes

Services are billed in advance, unless otherwise stated

Payment is due at the start of each billing cycle

Failed, reversed, or late payments may result in service suspension or termination

Standard Plans

Normal Dialer: $45/month + tax

Auto Dialer: $120/month + tax

International Dialer (international calling enabled): $135/month per license + tax

Hosted PBX: $750/month + tax (up to 13 users)

Custom plans, licenses, add-ons, usage charges, minutes, or third-party services may be billed separately.

4. Usage-Based vs License-Based Billing

Pay-As-You-Go plans are billed based on actual call usage (CDRs/minutes)

Unlimited or per-license plans are billed as a fixed monthly fee, regardless of usage

CDRs are available only for usage-based (Pay-As-You-Go) periods

License-based plans do not generate usage-based billing records

Invoices issued by Salestalk are the official and final record of all charges, payments, credits, and refunds.

5. Service Limitations & Fair Use

Salestalk does not guarantee uninterrupted or error-free service and is not responsible for disruptions caused by:

Third-party carriers or providers

Internet service issues

Customer hardware, software, or misconfiguration

Force majeure events

“Unlimited calling” is subject to fair and reasonable use. Salestalk reserves the right to restrict, throttle, or terminate accounts involved in abusive, excessive, or prohibited traffic patterns.

6. Data, Privacy & Security

Customer data is stored securely and is never sold to third parties

We may collect contact information, usage logs, and system data for service delivery and support

Call recordings, logs, and contact lists remain the property of the customer

Customers are solely responsible for compliance with GDPR, HIPAA, and any other applicable data protection laws

Please review our Privacy Policy for complete details.

7. Support & Communication

Support is available via:

📧 Email: info@salestalk.pro

Support Hours:
Monday – Friday | 9:00 AM – 5:00 PM (EST)

8. Cancellations, Refunds & Billing Disputes

Services may be canceled at any time by emailing info@salestalk.pro

No refunds are provided for:

Partial months

Unused services

Usage already incurred

Billing disputes must be reported within 7 days of the invoice date

Failure to report within this timeframe constitutes acceptance of the charges

9. Account Suspension & Termination

Salestalk reserves the right to suspend or terminate accounts for:

Non-payment

Violation of these Terms

Illegal or abusive usage

Actions that threaten platform stability, compliance, or reputation

Outstanding balances remain payable after termination.

10. Limitation of Liability

Salestalk shall not be liable for:

Loss of revenue, profits, customers, or business opportunities

Indirect, incidental, or consequential damages

Downtime, misconfiguration, or misuse of services

Failures caused by third-party carriers or providers

Salestalk’s total liability is strictly limited to the amount paid by the customer in the 30 days preceding the claim.

11. Modifications to Terms

Salestalk may revise these Terms at any time. Updates take effect immediately upon publication. Continued use of services constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Salestalk operates.

13. Contact Information

For questions regarding these Terms, please contact:

📧 info@salestalk.pro